Handle a Reprint

Sometimes a film doesn't come out right — color shift, banding, bleed, or a printer jam. Here's how to handle it in PressOS without losing track of the order.

Step 1: Fail the QC

In Film QC (or your Production Hub), find the gang sheet that has the issue.

1. Click Fail QC
2. Select which prints on the sheet are affected:
   • Entire sheet — everything needs reprinting
   • Specific prints — only some prints are bad (others are fine)
3. Add a note about what went wrong (e.g., "Banding on right side" or "Color shift — too warm")

Step 2: Good prints move forward

If only some prints failed:

• The good prints advance to Pressing normally
• Only the failed prints go back for reprinting

This means one bad print doesn't hold up an entire batch.

Step 3: Reprint

The failed prints re-enter the gang sheet queue. From here:

• Auto-arrange a new sheet — GangOS builds a new gang sheet with just the failed prints (and optionally combines with other pending prints)
• Or reprint the same sheet — if the whole sheet failed, regenerate and reprint it exactly

The reprint goes back through the normal flow: Print Queue → Film QC → Pressing.

Step 4: Order stays on track

The original order doesn't get lost or reset. PressOS knows:

• Which prints passed and are being pressed
• Which prints failed and are reprinting
• The order won't move to fulfillment until ALL prints are complete

The customer sees "In Production" the whole time — they don't know about the reprint.

Common QC issues

Tips

• Don't skip QC — it takes 30 seconds to check a film. A failed press wastes a blank (way more expensive than film).
• Note the issue — future-you will thank past-you for writing "printhead clog" instead of just clicking Fail.
• Track patterns — if you're reprinting the same type of issue repeatedly, it's a hardware or RIP settings problem, not a one-off.
• Film waste tracking — PressOS tracks reprints so you can see your waste rate over time.